1. Parties and subject matter
1.1. IZSOLI.LV SIA, reg. No. 40203782559, VAT reg. No. LV40203782559, registered address Avotu iela 4-34, Rīga, LV-1011 (the Platform), of the one part, and
1.2. the Seller - a legal entity or a person carrying out economic activity who is registered on the Platform and offers goods on it (the Seller), of the other part.
1.3. The Platform provides you with an intermediary service: it provides an online environment for offering goods, running auctions, communicating with Buyers and accepting payment on your behalf.
1.4. The Platform does not buy your goods and does not become their owner. The sale contract is concluded between you and the Buyer.
1.5. The following form an integral part of the Agreement: the Price List (Annex 1), the Condition Scale (Annex 2), the List of Prohibited Items (Annex 3), the Terms of Use and the Privacy Policy.
2. Seller status
2.1. You are the seller of the goods to the Buyer in all respects, including conformity of the goods, delivery, warranty, right of withdrawal and handling of complaints.
2.2. If the Buyer is a consumer, you ensure the consumer rights set out in the Patērētāju tiesību aizsardzības likums (Consumer Rights Protection Law), including the 14-day right of withdrawal and liability for lack of conformity of the goods with the contract.
2.3. You confirm that you have a lawful basis for acquiring the goods, that they are free from third-party rights, that they meet the safety and labelling requirements of the Republic of Latvia and the European Union, and that their circulation is not prohibited.
2.4. You set the price, starting price, reserve price, item description, condition rating and delivery terms independently.
2.5. You provide your contact and company details, which are shown to the Buyer on the item page in accordance with the Informācijas sabiedrības pakalpojumu likums (Information Society Services Law).
3. Authorisation to accept payment
3.1. You authorise the Platform to accept payment from Buyers for your goods in your name and on your behalf.
3.2. The authorisation is unilateral. The Platform acts solely on your instructions, does not provide payment services to the Buyer and does not represent the Buyer in the transaction.
3.3. Payment made by the Buyer to the Platform counts as payment to you. From that moment, the Buyer has fulfilled their payment obligation to you, and the risk of the payment not reaching you from the Platform lies with you.
3.4. The Platform records funds due to you separately from its own revenue and holds them in a separate settlement account.
4. Commission fee and other paid services
4.1. For the intermediary service, you pay the Platform a commission fee of 10 % of the item's sale price (including VAT), at least 1,00 EUR per item. Value added tax is added to the commission fee at the rate set by law.
4.2. The commission fee is regarded as earned when the auction has closed with a successful transaction and the Buyer has paid.
4.3. In addition to the commission fee, fees may apply for listing, highlighting and advertising items on the Platform, and for storage and handling of goods. The amounts are set out in the Price List (Annex 1). Listing is free of charge for the first 3 (three) months after you register as a Seller.
4.4. The listing fee is not refunded if the item is not sold, because the service (publication of the listing) has been provided.
4.5. The Platform may amend the Price List by notifying you 15 (fifteen) days in advance. For items already listed, the previous Price List applies until the end of the auction. If you do not agree with the amendments, you may terminate the Agreement.
4.6. In the manner set out in clause 4.5 of this Agreement, the Platform may introduce a subscription fee for maintaining an account and a different commission rate for goods sold from the Platform's warehouse. No subscription fee applies when the Agreement enters into force.
4.7. If you are registered for VAT in another European Union Member State, the reverse charge applies to the commission fee and other Platform services, and you provide your VAT registration number, which the Platform checks in the VIES system. If the number is not valid, Latvian VAT is applied.
5. Settlements
5.1. The Platform deducts the commission fee and other fees set out in the Price List from the amount payable to you. For the amounts deducted, the Platform issues you an invoice, available in your account.
5.2. Payout is made to your account within 3 (three) working days after the Buyer confirms receipt of the item, or 14 (fourteen) days after confirmation of dispatch if the Buyer has not confirmed receipt and no complaint has been filed.
5.3. Minimum payout amount - 10,00 EUR. A smaller amount is carried over to the next settlement period. At your request or on closure of the account, the payout is made regardless of the amount.
5.4. The Platform may withhold a payout or set off against it amounts that you must refund to the Buyer, unpaid commissions, payment system costs, contractual penalties and chargeback amounts.
5.5. A payout is withheld if there is reasonable suspicion of fraud or non-conformity of the goods, or if a complaint from the Buyer has been received, until the circumstances are clarified, but for no longer than 60 days.
5.6. A statement of transactions and payouts is available in your account and serves as confirmation of settlement.
5.7. Refund of the commission fee. If a transaction is cancelled before the item is dispatched, the commission fee is refunded in full. If you have refunded the Buyer independently without informing the Platform, the commission fee is not refunded.
5.8. Chargeback. If the chargeback is due to non-delivery of the item or its non-conformity with the description, you bear the amount and the related payment system costs.
6. Dispatch, documents and returns
6.1. You dispatch the item within 3 (three) working days of being notified that payment has been received and enter the tracking number on the Platform.
6.2. You issue the Buyer with a delivery note and an invoice for the item in accordance with the law.
6.3. Self-billing. The parties agree that the Platform may prepare and issue the invoice for the item to the Buyer on your behalf, based on the data you provide, in accordance with Section 130 of the Pievienotās vērtības nodokļa likums (Value Added Tax Law). The invoice names you as the seller of the goods, with your name, address and VAT registration number. You approve such an invoice in your account within 5 working days; if no objections are raised, the invoice is deemed approved. You must inform the Platform immediately of any change in your VAT registration status.
6.4. You deal with Buyer complaints and withdrawals within 14 days and inform the Platform of the outcome.
6.5. If a transaction is cancelled before payout, the Platform refunds the Buyer the amount received from the funds due to you. If the payout has already been made, you make the refund within 14 days.
7. Information for tax reporting (DAC7)
7.1. You provide the Platform with, and keep up to date, the following information: company name; registered address; registration number; taxpayer identification number and its issuing country; VAT registration number; bank account number and account holder name; whether you have a permanent establishment in other Member States.
7.2. You agree that the Platform reports this information and transaction data to the Valsts ieņēmumu dienests (State Revenue Service) in accordance with Council Directive (EU) 2021/514 (DAC7).
7.3. If you do not provide the information after two reminders, the Platform may withhold payouts and close your account.
7.4. You are solely responsible for paying taxes on income earned on the Platform.
8. Contractual penalties
8.1. For breaches of the Agreement, the Platform may apply contractual penalties in the amount and manner set out in Section 11 of the Terms of Use.
8.2. The contractual penalty is deducted from amounts payable to you. Before it is applied, you are given the opportunity to provide an explanation within 5 working days.
9. Liability
9.1. You compensate the Platform for losses arising from false information you provide, non-conformity of goods, offering prohibited items or breach of consumer rights, including third-party claims and fines imposed by public authorities.
9.2. The Platform's liability to you for a particular transaction does not exceed the commission fee received for it. The Platform is not liable for indirect losses, including loss of profit.
10. Confidentiality and data processing
10.1. You process the personal data of Buyers that you receive to perform a transaction as an independent controller, solely for the purpose of performing the transaction and meeting legal requirements, and you do not use it for marketing without the data subject's consent.
10.2. You ensure compliance with the General Data Protection Regulation and inform the Platform immediately of any personal data breach affecting the data of the Platform's Buyers.
11. Term of the Agreement
11.1. The Agreement enters into force upon confirmation of registration and is concluded for an indefinite period.
11.2. Either party may terminate the Agreement by giving 15 (fifteen) days' notice. Termination does not affect transactions already concluded and does not release the parties from obligations relating to them.
11.3. The Platform may suspend your account immediately if there is reasonable suspicion of fraud, offering prohibited items, breach of sanctions or repeated breaches of the Agreement. You are informed of the suspension and the reasons for it and have the right to raise objections.
11.4. The Platform may amend the Agreement by notifying you 15 days in advance. If you do not agree with the amendments, you may terminate the Agreement.
11.5. The Agreement is governed by the laws of the Republic of Latvia; disputes are to be settled by the courts of the Republic of Latvia according to the Platform's registered address.
# ANNEX 1. PRICE LIST
The current price list is published on the Platform in the "Cenrādis" (Price List) section and forms an integral part of this Agreement. When the Agreement enters into force, the following rates apply:
VAT is added to all Platform fees at the rate set by law.
# ANNEX 2. CONDITION SCALE
The scale is the same for all goods. It consists of five groups and sixteen labels.
A+ - new
A - as new
A− - lightly used
B - used
D - sold as is
The label describes the overall condition of the goods; each specific defect must additionally be described and photographed in the item notes.
You add at least 3 photos showing the actual condition of the item and photograph separately each defect that lowers the condition rating.
If, when a Buyer's complaint is reviewed, the actual condition of the item is found to be lower than stated, a contractual penalty for non-conformity of the item with its description applies.
# ANNEX 3. LIST OF PROHIBITED ITEMS
The following must not be offered on the Platform:
- Weapons, ammunition, explosives, their components, imitations and collectible weapons.
- Narcotic and psychotropic substances and precursors.
- Alcoholic drinks, tobacco products, electronic cigarettes and refills.
- Goods with erotic or pornographic content and goods restricted to persons aged 18+.
- Counterfeit goods and goods that infringe intellectual property rights.
- Stolen goods and goods without a lawful basis of acquisition.
- Human organs, tissues and bodily fluids.
- Specimens of protected species, their parts and products made from them.
- Medicines, prescription medical devices and food supplements without the relevant authorisation.
- Live animals.
- Personal data, databases, account access and software licences without the right to transfer them.
- Financial instruments, crypto-assets, payment instruments and gift cards not issued by the Platform.
- Goods subject to international or national sanctions, and goods from sanctioned persons.
- Any other goods whose circulation in the Republic of Latvia is prohibited or restricted.
Goods that require a permit or certificate (for example food, cosmetics, toys, electrical appliances) may be offered only if you can present conformity documents on request.